Privacy Policy
Last Updated: October 24, 2025
This Privacy Policy explains how Author’s Pulse (“Company,” “we,” “us”) collects, uses, protects, and discloses information that applies to our services and website.
1. Information We Collect
We collect information primarily to fulfill our contractual obligation to you (i.e., writing your book, designing your cover, running your ads) and to improve your experience.
A. Personal Information You Provide Directly
This information is gathered when you request a quote, use our live chat, sign a contract, or submit project materials.
Category | Examples of Data Collected | Purpose |
|---|---|---|
Contact Data | Name, email address, phone number, physical address (for invoicing/printing). | To communicate with you and process payments. |
Project Data | Manuscript drafts, notes, research materials, book concept summaries, plot outlines. | CRITICAL: To perform the Ghostwriting, Editing, and Book Design services you hired us for. |
Payment Data | Transaction history and partial payment details (Note: We do not store full credit card numbers). | To process invoices and track financial milestones. |
B. Automated Usage Data
When you visit our website, we automatically collect data about your device and activity to ensure site functionality and security.
- Log Data: Your Internet Protocol (IP) address, browser type, pages viewed, time spent on pages, and the date/time of your visit.
- Cookies and Tracking: We use cookies, web beacons, and similar tracking technology (like Google Analytics) to monitor website traffic, analyze user behavior, and improve our services. You can control cookie settings in your browser.
2. How We Use Your Information
We use the collected information for the following specific purposes:
- To Fulfill Contracts: To perform the core services of Book Editing, Ghostwriting, and Book Design as defined in your Statement of Work (SOW).
- Confidentiality: To safeguard your highly sensitive project information, especially manuscript content, by limiting internal access.
- To Manage Service: To send you invoices, update you on project milestones, and respond to your inquiries.
- For Marketing: To send you newsletters, special offers, and promotional material related to our services (you can opt-out at any time).
- To Maintain Security: To monitor and prevent fraudulent activity and protect the integrity of our website.
3. Sharing and Disclosure of Your Information
We do not sell your personal information. We only share your data as necessary to perform the services you have paid for:
- With Our Team (Contractors): Your Project Data (e.g., your manuscript) is shared only with the specific ghostwriter, editor, or designer assigned to your project, who are all bound by strict Non-Disclosure and Confidentiality agreements.
- With Service Providers: We use third-party tools for functions like payment processing, website analytics, and email delivery. These providers have access only to the data required to perform their tasks and are contractually obligated to protect it.
- Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental regulation.
- Business Transfer: If Author’s Pulse is involved in a merger, sale of assets, or acquisition, your Personal Data may be transferred to the new owner.
4. Security and Data Retention
A. Security
We use industry-standard physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no electronic transmission over the internet or information storage can be guaranteed to be 100% secure.
B. Data Retention
We will retain your Personal Information and Project Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including retaining data to comply with our legal obligations (e.g., tax and accounting laws) and to enforce our Terms and Conditions.
5. Your Rights (GDPR & CCPA Notice)
Depending on where you live, you may have specific rights regarding your personal data.
- Right to Access: You can request confirmation of the data we hold about you and receive a copy of that data.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete personal information we have about you.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data from our records, subject to certain legal exceptions (e.g., data required for tax purposes).
- Right to Object/Opt-Out: You can object to us processing your personal data for marketing purposes. You can opt-out of marketing emails using the “unsubscribe” link in any email.
To exercise any of these rights, please contact us using the information provided below.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Author’s Pulse
Email: info@authorspulse.com
